Return Policy

WE GUARANTEE THAT EVERY PRODUCT WE SELL WILL BE AS DESCRIBED AND WILL BE FREE FROM DEFECT. IF YOU OR YOUR CUSTOMER RECEIVES AN ITEM THAT DOES NOT MEET THIS GUARANTEE, WE WILL ISSUE YOU A FULL REFUND OR PROVIDE A REPLACEMENT.

07-DAY RETURN POLICY (FROM DATE OF RECEIPT)

WE WILL ACCEPT RETURNS OF UNWORN CLOTHING ITEMS WITH ORIGINAL TAGS AND CLEAR GARMENT PACKAGING WITH SKU LABEL. WE DO NOT ACCEPT EXCHANGES OF ANY KIND.

RETURN REQUESTS MUST BE INITIATED WITHIN 7 DAYS (THE FIRST DAY OF THE RETURN WINDOW STARTS THE DAY TRACKING SHOWS DELIVERED STATUS) OF RECEIVING ALL ITEMS IN THE ORDER AND SHIPPED BACK TO US WITHIN 7 DAYS OF SUBMISSION TO QUALIFY FOR A FULL REFUND.

 

PLEASE NOTE:

• WE ARE UNABLE TO ACCEPT RETURNED GARMENTS WHICH HAVE BEEN WORN, WASHED, OR HAVE HAD LABELS AND TAGS REMOVED.
• WE ARE UNABLE TO ACCEPT RETURN/REFUND FOR GIFT CARD AND DOWNLOADABLE PRODUCTS.
• EXCHANGES ARE POSSIBLE FOR AN ALTERNATE COLOR OR SIZE. THIS IS SUBJECT TO AVAILABILITY AND A REFUND WILL BE PROCESSED IF WE AREN’T ABLE TO FULFILL YOUR EXCHANGE REQUEST.
• BODYSUITS AND SWIMSUITS MUST BE RETURNED WITH THE ORIGINAL HYGIENIC PROTECTIVE STRIP STILL INTACT.
• PANTIES, LINGERIE SETS THAT INCLUDE A PANTY ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN.

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