Shipping Policy
WE SHIP ITEMS WITHIN 24 TO 48 HOURS FROM THE TIME YOU HAVE PLACED THE ORDER. IN GENERAL, YOU WILL RECEIVE YOUR ITEM WITHIN THE CHOSEN SHIPPING TIME FRAME . IF YOU HAVE ANY QUESTIONS ABOUT THE LEAD TIME ON A SPECIFIC ITEM, PLEASE CONTACT US WITH YOUR QUESTIONS.
YOU SHOULD RECEIVE AN EMAIL CONFIRMING YOUR ORDER SHORTLY AFTER YOU’VE PLACED IT. IF YOU DON’T RECEIVE THAT EMAIL, PLEASE CHECK YOUR SPAM FOLDER AND SEE IF YOU CAN LOCATE IT. THIS IS ESPECIALLY IMPORTANT BECAUSE, IF YOU HAVEN’T RECEIVED THE ORDER CONFIRMATION EMAIL, YOU ALSO WON’T RECEIVE THE EMAIL WITH YOUR SHIPMENT NOTIFICATION AND TRACKING INFORMATION.
IMPORTANT NOTES:
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IF THE SHIPMENT ARRIVED IN YOUR DESTINATION AND THERE IS NO RESPONSE FROM YOU ,THEN YOUR SHIPMENT WILL BE RETURNED BACK TO THE ORIGIN DESTINATION. IN THIS CASE, WE WILL ONLY REFUND YOU THE PRODUCT COST (AND CUSTOMS CHARGES IF APPLICABLE). SHIPPING CHARGES WILL BE NON REFUNDABLE.
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AFTER RECEIVING THE SHIPMENT, IF YOU FIND ANY PRODUCT IS MISSING THEN YOU WILL HAVE 3 DAYS TO INFORM US. IN CASE, IF YOU DIDN’T RECEIVE YOUR ORDER WITHIN 60 DAYS FROM PURCHASE DATE, PLEASE CONTACT US IMMEDIATELY. WE MIGHT NOT ACCEPT THE CONCERN IF RECEIVED BEYOND THIS TIME FRAME.
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IN THE UNLIKELY EVENT, IF THERE ARE CHANCES THAT SHIPMENT CAN BE RETURNED BACK TO THE ORIGIN DUE TO INCOMPLETE DOCUMENTS FROM THE CONSIGNEE, THEN WE MAY REFUND YOU THE PRODUCT COST ONLY.
Cancellation guidelines:
