Terms Of Service

TERMS AND CONDITIONS

PLEASE READ THESE TERMS OF USE CAREFULLY. BY USING THIS PLATFORM YOU INDICATE YOUR UNDERSTANDING AND ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS PLEASE DO NOT USE THIS PLATFORM.

This Platform is operated by the company, Virtual Solution, under the brand name of Shop Smart Deals and is a platform which uses vendors and products from market places like amazon, flipkart, glow road to fulfill your orders and deliver the goods.  The Company offers this Platform, including all information, tools and services available from this Platform to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here. The terms whereof are subject to change at any time, without prior notice to you. Any new features or tools which are added to the current Platform shall also be subject to the Terms of Service. To ensure that you are aware of the changes, please review this Buyers' Agreement and all the documents referred to hereunder periodically.

We collect Personal Information when you register to use the service. All Personal Information gathered is on a voluntary basis. By submitting a user registration form to us, you also authorize us to gather, parse, retain, use, and disclose information to provide our services as described in this Privacy Policy, unless we are notified otherwise.

User and Brand Registration. To register on our platform, you may need to provide personal information such as your name, e-mail address, telephone number, postal address. You may also provide other information, such as your photograph and your valid id. Upon the termination of the relationship between GlowRoad and the Independent Business Owner, GlowRoad will keep your Personal Information for lawful purposes only.

Using the Service. We collect information you post through the Service. For example, when customers sign up for a newsletter, post a photograph, or connect with an Independent Business Owner, the Service will collect the information customers or Independent Business Owners provide in such submissions, including any Personal Information.

Social Plug-Ins. The Website may allow you to use social media plug-ins, such as Facebook's "like" or Twitter's "tweet" functions. The social media plug-ins collect information about you, such as your IP address, when you use them. The privacy policies of the social media services, and not this Privacy Policy, apply to any data collected by the social media plug-ins.

Social Media Pages. We may collect information about you when you visit our social media pages or other features. The social media website provider may provide us with information, including Personal Information, such as your name, e-mail address, and other information made available to us.

Customer Support. We may collect Personal Information through your communications with our customer-support team.


EXCLUSION OF LIABILITY

You are aware and fully understand that this platform is only a platform for prospective buyers and sellers and that:

 

  • The Merchant (seller) alone shall have full legal and moral responsibility and liability for all the Products listed and sold on the Platform. Company shall bear no liability or responsibility either for the Products being shown in catalogue or for the actual goods or services provided to you;
  • The Merchant alone shall be responsible for procuring all licenses, permits, passes etc. as required by applicable law for each of the Products listed or sold through the Platform. The responsibility lies solely with You and the Merchant for ensuring that the Products being listed or sold and bought are permitted for advertising, listing, sale and purchase under applicable laws;
  • It is Merchant's responsibility to not list or sell anything that is not permitted under applicable laws and Your responsibility to not purchase anything that is not permitted under applicable laws. An indicative list is provided below, but that list is not exhaustive. We have the right but not the obligation to remove any item that is listed for sale from the Platform; and
  • For all orders placed on or after 24 December 2018, you may request for a refund within 7 days of delivery, as long as it is unworn, unwashed, without stains, undamaged and with all original tags & packaging intact.

 

CANCELLATION AND RETURN POLICY

 

  • The buyer has the option to cancel the order only in case when he has placed the order and supplier is yet to confirm the order. The supplier gets 48 hours to process the order.
  • Also, when the product is delivered to the buyer, the buyer has the option to arrange for a return within 7 days of delivery of the product, for all orders placed on or after 24 December 2018. The return will be done as long as it is unworn, unwashed, without stains, undamaged and with all original tags & packaging intact.
  • Once the return is scheduled by the buyer, we will get the pick up done from the buyer.